Welcome to the ChatFlow CRM Extension! At ChatFlow CRM, accessible from chatflowcrm.com, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our extension and interact with our website.
By using the ChatFlow CRM Extension, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our extension.
1. Information We Collect
a. Personal Information:
We may collect personal information such as your name, email address, and contact information when you register for an account, subscribe to our services, or contact us for support.
b. Usage Data:
We may collect information about how you use the extension, including your interactions with the CRM features, the types of messages sent, and the frequency of use. This data helps us improve the functionality and user experience of our extension.
c. Device Information:
We may collect information about the device and network you use to access our extension, including your device’s IP address, browser type, and version, as well as the operating system.
d. Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to monitor the activity on our website and extension and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
2. How We Use Your Information
We use the information we collect in the following ways:
- To provide, maintain, and improve our extension and services.
- To communicate with you about your account or subscription, including customer support.
- To send you updates, marketing communications, and promotional materials (you can opt out of these communications at any time).
- To analyze usage patterns and improve the extension’s functionality.
- To enforce our terms and conditions and comply with legal obligations.
3. Information Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: We may share your information with third-party service providers to perform tasks on our behalf, such as hosting, analytics, and payment processing.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that business transaction.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee absolute security.
5. Your Rights and Choices
- Access and Update Your Information: You have the right to access and update your personal information at any time by contacting us at support@chatflowcrm.com.
- Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in each email or by contacting us directly.
- Cookies: You can manage your cookie preferences through your browser settings.
6. Third-Party Links
Our website and extension may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website at chatflowcrm.com. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. If we make material changes to this Privacy Policy, we may notify you through the extension, via email, or by placing a prominent notice on our website.
8. International Data Transfers
If you are accessing our extension from outside of the country in which our servers are located, your data may be transferred to and processed in a different country. We take appropriate measures to ensure your personal information is protected in accordance with this Privacy Policy and applicable laws, regardless of where it is processed.
9. Children’s Privacy
Our extension is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@chatflowcrm.com. If we become aware that we have collected personal information from children under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
- Email: support@chatflowcrm.com
- Website: chatflowcrm.com
Thank you for using ChatFlow CRM Extension. We are committed to protecting your privacy and providing you with a safe and secure user experience.